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Fathom

Benchmark context

A meeting assistant focused on recordings, summaries, action items and CRM workflows.

5.0 · 7,582 reviewsEvidence checked 14 September 2026
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Best for

Customer-facing teams that need structured follow-up after calls.

Strengths

  • Very large positive G2 sample
  • Strong Capterra coverage

Limits

  • Sharing controls can need care
  • Advanced team workflows require paid plans

Benchmark appearances

Benchmark context

No direct app-level benchmark is available for this category. The source below is supporting technical context.

User reviews

Review snapshot

5.0/ 57,582 reviews

A meeting assistant focused on recordings, summaries, action items and CRM workflows. Very large positive G2 sample. Sharing controls can need care.

G25.06,773 reviewsCapterra5.0809 reviews

G2 and Capterra stay separate so differences between platforms remain visible. · Evidence checked 14 September 2026

Alternatives

Fathom Alternatives

See every source
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Fireflies.aiTeams that want searchable meeting memory and automated follow-up.
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NottaMultilingual teams and individuals capturing calls and uploaded media.
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Otter.aiTeams that want searchable transcripts and straightforward meeting notes.
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tl;dvSales and customer teams comparing insights across many calls.