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Fathom vs Otter.ai

AI meeting assistants

The practical difference

Fathom: Customer-facing teams that need structured follow-up after calls.

Otter.ai: Teams that want searchable transcripts and straightforward meeting notes.

At a glance

What to compareFathomOtter.ai
At a glanceA meeting assistant focused on recordings, summaries, action items and CRM workflows.A meeting assistant for live transcription, summaries, search and shared notes.
Good fit forCustomer-facing teams that need structured follow-up after calls.Teams that want searchable transcripts and straightforward meeting notes.
Strengths
  • Meeting recordings, summaries, action items and CRM workflows.
  • Live transcripts, meeting summaries and shared notes.
Things to consider
  • Advanced CRM and team management features depend on the plan.
  • Live meetings and imported files have different plan allowances.
Plan structureFree individual access; paid individual and team plans. Advanced CRM and management features depend on the plan.Basic free entry; Pro, Business and Enterprise plans with separate meeting and import allowances.
Models and independent evidence

An exact model version has not been confirmed in the available sources. The benchmark pages below provide technical context. Source

An exact model version has not been confirmed in the available sources. The benchmark pages below provide technical context. Source

User reviews

Choose by your workflow

Consider Fathom

A meeting assistant focused on recordings, summaries, action items and CRM workflows.

Customer-facing teams that need structured follow-up after calls.

Things to consider

  • Advanced CRM and team management features depend on the plan.
  • Meeting recording, summary and CRM features should be compared separately from speech-model benchmarks.
Explore tool

Consider Otter.ai

A meeting assistant for live transcription, summaries, search and shared notes.

Teams that want searchable transcripts and straightforward meeting notes.

  • Live transcription, file imports, meeting summaries and integrations have different plan limits.

Things to consider

  • Live meetings and imported files have different plan allowances.
  • No exact production transcription model and version was verified.
Explore tool

Pricing and plans

Fathom

Free individual access; paid individual and team plans. Advanced CRM and management features depend on the plan.

Plan structures reflect the documented source date. Check current prices and limits with the provider.

Source checked: Oct 3, 2026

Visit official site

Otter.ai

Basic free entry; Pro, Business and Enterprise plans with separate meeting and import allowances.

Plan structures reflect the documented source date. Check current prices and limits with the provider.

Source checked: Oct 3, 2026

Visit official site

Models and independent evidence

A model benchmark describes the tested model and task. It does not measure the whole tool, its interface, or every available plan.

Hugging Face & contributors

Open ASR Leaderboard

Hugging Face & contributors · Speech-recognition models only. What it measures: Transcription accuracy and speed. Plots word error rate against speed across ASR models. It does not measure meeting summaries, action items or integrations.

Scope
Speech-recognition models only
What it measures
Transcription accuracy and speed

Sources and evidence

Before you choose

Check whether the features described here are included in the plan you intend to use. A strong model does not replace a workflow that fits your task.

Fathom Otter.ai

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